Value Added Systems for Corporate Telephony

Value added systems for corporate telephony:

• Extend the capabilitiesof PBXs and phones
  • but users keep using their regular phones.
• Provide the users with an intelligible user interface to setup the functions.
• Simplify administration of telephony systems.
• Can be integrated with other IT systems (see telephony Integration with Business Processes and IT Systems).

A ready-to-use value added system for corporate telephony is OptimCall.